Question 1

Can I rely on AI for compliance decisions?

Accepted Answer

AI is a productivity tool, not a substitute for competent review.

It helps your team write clearer records, spot patterns across incidents and hazards, and draft suggested actions or controls—but you should always validate outputs against your procedures and the reality on site before relying on them.

Question 2

Can the AI analyse PDFs or photos?

Accepted Answer

Yes. This is especially useful when your team attaches certificates, reports, screenshots, or site photos and you want the key details written up consistently.

Question 3

What information does the AI use?

Accepted Answer

AI uses the information in the record (or record list) you’re analysing.

Depending on the feature, that can include the form fields on the record and attached documents (like PDFs). Where in-form AI helpers are enabled, they can also use attached images when relevant. AI doesn’t change your data unless you choose to save the drafted output back into the record.

Question 4

What are the NimbleSafe AI features?

Accepted Answer

NimbleSafe AI is an optional add-on that helps you review records faster and keep data consistent:

- Analyse a single record (including PDF/image attachments) to get a summary and quality checks
- Analyse lists of records to identify patterns and recurring issues
- Use in-form AI helpers to extract details from PDFs/images and draft text back into your records

Pricing: the AI add-on is a 20% loading on your total subscription (base plan + additional users).

Question 5

How much does the AI add-on cost?

Accepted Answer

The AI Features add-on is priced as a **20% loading on your total subscription** (your base plan + each additional user).

Example: if your base plan + users totals $200/month, the AI add-on is $40/month, for a total of $240/month.

Question 6

Will AI overwrite my records?

Accepted Answer

No. AI outputs are designed as **drafts** that your team can review before anything is saved.

In many cases you’ll get a summary or suggested next steps for reference. Where AI helpers are enabled inside a form, they can draft text into specific fields (like a narrative or action description), and you choose whether to save it as part of the record.

Question 7

Can I use the AI features with a third-party provider of my choice?

Accepted Answer

Yes. If you want to use AI beyond the included **20 million free tokens per month**, you can bring your own inference provider.

To do this, simply obtain an **API key** from your chosen provider and use it to enable AI features with that provider.

Question 8

Is there a limit to how much I can use the AI features?

Accepted Answer

Your subscription includes **20 million tokens per month** of AI usage at no extra cost.

If you need more (or want unlimited use), you can connect your own third-party inference provider using an API key.

Question 9

Where will I see AI in NimbleSafe?

Accepted Answer

AI shows up in three practical places:

- **On a single record**: get an instant summary and quality check (with PDF/image context)
- **On a list of records**: analyse trends across many items based on your instructions
- **Inside key forms**: one-click AI helpers that draft text into your records (for example incident narratives, suggested controls, or corrective actions)

AI helpers inside forms are available in the modules where they add the most value, and we continue to expand coverage over time.

Question 10

Do I have to sign a long-term contract?

Accepted Answer

No. NimbleSafe is strictly month-to-month and you can cancel anytime. We believe you should only pay for software that continues to work for you.

Question 11

Can I export my data and generate reports?

Accepted Answer

Absolutely. You own your data. You can easily export lists of records to CSV or Excel for custom analysis, or generate formatted PDF reports for individual incidents, SWMS, and risk assessments to share with clients or auditors. You can even configure automated reports to be scheduled and emailed directly to your team's inbox.

Question 12

Can I use NimbleSafe on my phone?

Accepted Answer

Yes. NimbleSafe is designed to work seamlessly on mobile browsers. There's also a mobile app (coming soon) for offline use on remote sites. Either way, the mobile experience makes it easy for crews to log incidents or proof-of-work straight from the job site.

Question 13

How long does it take to set up NimbleSafe?

Accepted Answer

NimbleSafe is designed to be ready on day one. Because we've stripped away the enterprise complexity and pre-configured the essential workflows—like incident reporting, hazard management, and SWMS—you can invite your team and start logging records immediately without lengthy implementation periods or training sessions.

Question 14

Can subcontractors use NimbleSafe?

Accepted Answer

Yes. Because NimbleSafe has simple roles (Admin and User) and no complex permissions, you can easily add your subcontractors as Users. This allows them to log incidents, report hazards, and complete step-by-step Safe Work Method Statements (SWMS) directly from their mobile devices while on site, ensuring everyone is working to the same safety standards.

Question 15

What support is available?

Accepted Answer

No live support is available. However, we offer extensive documentation and an advanced help engine that provides intelligent answers to any question. Since NimbleSafe runs on the myosh platform, you directly benefit from the continuous feedback loop of enterprise myosh clients. Large organisations actively use support to report issues and refine features, driving platform-wide updates. As a result, you automatically receive the exact same weekly stability fixes, performance improvements, and feature upgrades as myosh enterprise users.

Question 16

Is there a limit to how many users I can have?

Accepted Answer

No. You can add as many users as you need. Your base plan includes your first user, and additional users are $15 AUD/month each. We make it easy to scale your team up and down as your projects demand.

Pricing

NimbleSafe

AI Features add-on

Frequently asked questions

Need help?